Privacy Policy
At champaQ, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and shared when you visit or make a purchase from champaq.in
Information we collect
When you visit our website, we automatically collect certain information about your device, such as:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
As you browse, we may also collect information about:
- Pages or products you view
- How you interact with the site
- Websites or search terms that referred you to us
This information helps us understand how our website is used and how we can improve it.
Order information
When you place an order or attempt to make a purchase, we collect information such as:
- Name
- Billing and shipping address
- Payment details
- Email address
- Phone number
This information is used only to process and deliver your order, and to communicate with you about it.
How we use your information
We use your information to:
- Process payments and fulfil orders
- Arrange shipping and delivery
- Communicate with you about your order
- Screen orders for potential fraud or risk
- Improve our website and services
With your consent, we may also use your information to share updates or promotions related to champaQ.
Sharing your information
We share your information only with trusted service providers who help us run our store. This includes:
- Shopify, which powers our online store
- Payment gateways for secure transactions
- Courier and logistics partners for order delivery
- Analytics and advertising tools (such as Google Analytics) to understand site usage
These partners access your information only as needed to perform their services.
We may also share information if required to comply with legal obligations or to protect our rights.
Cookies and tracking
We use cookies and similar technologies to improve your browsing experience and understand how our site is used. You can control or disable cookies through your browser settings if you prefer.
Behavioural advertising
We may use your information to show you relevant advertisements on platforms like Google or Meta. You can manage or opt out of personalised advertising through the settings on these platforms.
Data retention
We keep your order information for our records unless and until you request that it be deleted.
Your rights
You have the right to access, update, or request deletion of your personal information. If you would like to exercise these rights, please contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on this page.
Contact us
If you have questions about this Privacy Policy or how your information is handled, you can reach us at:
Email: support@champaq.in