Terms & Conditions

This website is operated by champaQ. Throughout the site, the terms “we”, “us”, and “our” refer to champaQ.

By visiting our website or purchasing from us, you agree to be bound by the following Terms & Conditions, including any additional policies referenced on this site. These terms apply to all users, including browsers, customers, and contributors.

Please read these terms carefully before using our website. If you do not agree with any part of these terms, you should not use our services.

 

Our platform

Our store is hosted on Shopify, which provides us with the e-commerce platform to sell our products and services.

 

Use of the website

By using this site, you confirm that:

  • You are at least the age of majority in your place of residence, or
  • You are using the site with appropriate consent

You agree not to use our products or services for any unlawful or unauthorised purpose, and not to violate any applicable laws.

Any misuse of the site, including introducing harmful code or attempting to disrupt services, may result in restricted access.

 

Product information & availability

  • Some products are available exclusively online and in limited quantities.
  • Product descriptions, prices, and availability may change without notice.
  • We make every effort to display product colours accurately, but actual colours may vary due to screen settings.

Returns and exchanges are governed by our Returns & Exchanges page.

 

Orders & billing

We reserve the right to:

  • Refuse or cancel orders at our discretion
  • Limit quantities purchased per order, address, or customer

If an order is changed or cancelled, we may notify you using the contact details provided at checkout.

You agree to provide accurate and up-to-date billing and contact information for all purchases.

 

Pricing & service changes

Prices and services may change at any time without prior notice.
We are not liable for modifications, suspensions, or discontinuation of services.

 

Optional third-party tools

We may provide access to third-party tools or services. These are offered “as is” and are governed by the terms of the respective providers. Use of such tools is at your own discretion.

 

Third-party links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Please review their policies independently.

 

User feedback & submissions

If you share feedback, suggestions, or ideas with us, you agree that we may use them to improve our services. We are not obligated to compensate or respond to such submissions.

You are responsible for ensuring that your submissions do not violate any third-party rights or applicable laws.

 

Personal information

Your submission of personal information is governed by our Privacy Policy.

 

Errors & omissions

Occasionally, information on our site may contain errors or inaccuracies. We reserve the right to correct such issues and update information at any time.

 

Prohibited use

You may not use this site or its content for unlawful activities, harassment, discrimination, misinformation, or attempts to compromise site security. Violation may result in termination of access.

 

Disclaimer & limitation of liability

Our services and products are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free service.

To the maximum extent permitted by law, champaQ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

 

Indemnification

You agree to indemnify and hold champaQ harmless from any claims arising from your breach of these terms or misuse of the site.

 

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to apply.

 

Termination

These terms remain effective unless terminated by you or us. We may suspend or terminate access if these terms are violated.

 

Governing law

These Terms & Conditions are governed by and construed in accordance with the laws of India.

 

Changes to terms

We may update these terms from time to time. Continued use of the website indicates acceptance of the updated terms.

 

Cash on Delivery (COD)

Cash on Delivery orders may be cancelled if:

  • Order confirmation is not received, or
  • The delivery location is not serviceable for COD

 

Contact us

For questions about these Terms & Conditions, please contact us at:
support@champaq.in